The Process

Fixing Your Watch From Home

Fill in the details and upload the picture of your watch

Send or drop off your watch to one of our outlets

Wait for our confirmation

Choice of delivery or store pickups

Know the Indication

Find the Right Solution

Common indication

Battery Replacement

The first obvious indication is when your watch not functional or not moving at all.

However, you may spot a dying battery typically by observing the "second hand" or the "seconds needle" gets jumpy or moving abnormally.

Common Indication


You will know your watch need a proper cleaning when accumulated dust and grease get into the small gaps and does not come off with a standard wipe.

Especially watch with a stainless steel band, it easily pickups dirt and sweats left over from everyday use.

Common Indications


Minor scratches and dents on the exterior are the usual symptoms that can be restored through polishing.

With polishing, we scrape off a thin layer of your watch exterior to restore the original aesthetic.

Common Indications

Parts Replacement

The indications can be from the watch behaving abnormally to not working at all.

Different type of watches (Quartz, Automatic, Manual Winding etc) may show different indications

Common Indications

Service and Maintenance

Your watch may need a service due to severe physical impact and shock. This can result in misalignment in the interior gears that can cause your watch behaving irregularly.

We do also recommend once every 3 years for the watch be serviced.

Consult with Us

Other Services

Not sure what service you need for your watch? Saves time by having your watches diagnose by our watchmakers online through completing the repair form.

Alternatively you can also visit one of our outlets.

Get your free watch repair estimate

Quick Repair Form

Contact Details

About Your Watch

Can't find the services you need? Contact us 
TIK-TOK Watch Repair

Why Choose Us?

TIK-TOK Watch Repair opened its first store in 2016 at Mall Bali Galeria. Today we are operating 10 stores throughout Indonesia (Jakarta, Tangerang, Surabaya, Solo dan Bali), however, it all started with our family business that has operate since the early 1980s. Our rich history in watch industries has made us the leading watch repair service.  Here are some of our advantages in the industry:

  • Over 30+ years experience in chronograph industries
  • We don't see watch by the financial value, rather we see every watch's sentimental value
  • We use industry-standards gears and equipment
  • All of our watchmakers are handpicked and has passed our own internal test
TIK-TOK Watch Repair Logo Signage


Pacific Place
Lt B1-15B
021 5797 3241

Lippo Mall Puri 2
Lt UG-82
021 5081 3559

Blok M - Plaza
Lt 2 No 214-215
021 2708 4917

Kota Kasablanka
Lt LG - L87
021 2208 3621


Tunjungan Plaza 3
LG 24-25
031 5450 356


Pakuwon Mall
LG 09
031 7390 102


Mall Bali Galeria
Lt Dasar No 1A, (depan cinema XXI)
0812 3566 7990 | (0361) 8465 389


Level 21 Mall
Lt. Dasar No.28
0361 335 1062


Summarecon Mall Serpong
Lt 1F - 22
021 546 9089

Solo / Surakarta

Solo Paragon Mall
Lt LG - 15
0271 7890 302

© 2020. All Rights Reserved Terms of Use and Privacy Policy

Open chat

You will be connected to TIK-TOK Watch Repair customer service.

Please click the button below to have a direct WhatsApp chat with us.



Anda akan terkoneksi dengan customer support kami dari TIK-TOK Repair

Silahkan gunakan tombol di bawah ini untuk memulai chat.
Powered by