Our Story

Pre TIK-TOK Watch Repair Era

From Public Market to Retails

TIK-TOK’s story started in 1980s, when one of our ancestors started selling watches in a traditional market in Jakarta. As the business grows we realize the need of expansion, and the very first commercial outlet was in Gajah Mada Plaza in 1993. Then we are lucky enough to mark our grounds in other prominent malls in Jakarta such as Pondok Indah Mall and Mall Kelapa Gading.

As the new generation taking over the business, the concept TIK-TOK Watch Repair was initiated in 2016 as a business expansion of our parents watch business. With TIK-TOK we are able to fulfill aftersales services such as watch repairs, battery replacements, cleaning, polish and cosmetic straps.

TIK-TOK Watch Repair
TIK-TOK Watch Repair Mall Bali Galeria
Our Achievements

TIK-TOK Watch Repair

We Expanded Into 8 Outlets Within Less Than 2 Years

The first ever TIK-TOK outlet was in Mall Bali Galeria – ATM center in Bali. We started with 4 employees and 1 operational outlet in 2016. Today TIK-TOK has employed total more than 60 employees and we are currently managing 11 outlets in Jakarta, Tangerang, Solo, Surabaya and Bali.

Our struggle with opening our first watch business ever has made us appreciate any kind of watches regardless its value. Whether it came from your first salary, from your first love, or from your inheritance, we will treat your watch as if it is precious to us.

TIK-TOK Watch Repair made this as our commitment.

TIK-TOK Watch Repair

Why Choose Us?

Our rich history in watch industries has made us the leading watch repair service in Indonesia. We are confident to proclaimed we are the best in providing service quality and handling watch repair service. Here are some of our advantages:

  • Over 30+ years experince in chronograph industries
  • We don't look watch by the financial value, rather we look every watch's sentimental value
  • Our gears and equipments are imported and industry standards
  • Our watchmakers are trained to quote price the most cost effecient way
  • From Quartz to Manual Winding, we accept any type of watch from any era
Our Mission

Our Commitments

In TIK-TOK Watch Repair we are committed to providing the best watch service your watch deserved. Whether it is Rolex or Timex we will treat any brand of the watch as equally good as we can. Our promise to our customers are the following:

  • We will handle your watch with extra care, we see your watch how you value them not how it is valued financially
  • All of the equipment and tools are appropriate to your watch that would not leave any permanent damage
  • Our open lab concept in each of our outlets are made deliberately visible for our customers to see how the watch is being worked on
Our Vision

Our Future Plan

To maintain as the leading player in watch service, we understood we would need to set high standard goals. We will continue to understand the online technology that can be integrated with our service. Here are some of the future plan we have for TIK-TOK:

  • Gradually improving our online repair service on this website
  • We are building our business to be mobile, we are currently in the planning phase of our mobile application
  • Building a strong community for watch enthusiasts and lovers


Pacific Place
Lt B1-15B
021 5797 3241

Lippo Mall Puri 2
Lt UG-82
021 5081 3559

Blok M - Plaza
Lt 2 No 214-215
021 2708 4917

Kota Kasablanka
Lt LG - L87
021 2208 3621

Pondok Indah Mall 3
021 2781 2390


Tunjungan Plaza 3
LG 24-25
031 5450 356

Pakuwon Mall
LG 09
031 7390 102


Mall Bali Galeria
Lt Dasar No 1A, (depan cinema XXI)
0812 3566 7990 | (0361) 8465 389

Level 21 Mall
Lt. Dasar No.28
0361 335 106


Summarecon Mall Serpong
Lt 1F - 22
021 546 9089

Solo / Surakarta

Solo Paragon Mall
Lt LG - 15
0858 5606 0129

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PT. Gelora Mitra Sejiwa

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