Watch Repair via Chat – Online

Using WhatsApp & Instagram Chat for Watch Repair

Watch Repair via Chat - Online

TIK-TOK Watch Repair is a one-stop solution for watch enthusiasts in Indonesia. TIK-TOK Watch Repair provides watch services, namely polishing, overhaul, battery, spare parts and glass replacement, and cleaning now available through online communication.

TIK-TOK Watch Repair accepts all brands of Timepieces, with the exception of smartwatches and digital watches. TIK-TOK Watch Repair also provides jewelry repair, accessories and tools for watches, namely straps, bracelets, clocks, and Home Repair Kit Tools. You may visit to our Online Stores at Tokopedia.

TIK-TOK Watch Repair has become number one watch services provider in Indonesia, with 11 outlets around some cities in Indonesia. Namely, Jakarta, Tangerang, Surakarta, Surabaya and Bali.

New Service available on TIK-TOK Watch Repair, you can contact us before going to our nearest outlet through our Customer Support by WhatsApp Messenger, Direct Message Instagram and Website Online Form for Online Quote for Watch Service. For fastest response we recommend you to contact us via Whatsapp Messanger or DM Instagram. We are able to process your order from any city in Indonesia.

TIK-TOK Watch Repair Services via Chat is as follow:
  • Repairing/Regular Service
  • Cleaning
  • Glass Replacement
  • Battery Replacement
  • Polishing
  • Straps , Bracelets and Others

The Online Service Procedure is as Follow

  • Contact us through Whatsapp Messanger/Instagram/Website’s Form
  • Attach a picture/video of your watch’s front and back side, and describe watch’s problem, also inform the brand of watch in order for us to get an accurate quote for the service.
  • Our Customer Support will provide and assist you to get estimation price information with Quotation Price Form. Note: Please note that some watch problems sometimes require direct physical checks therefore the cost may only known after coming to the designated TIK-TOK Watch Repair outlet. If there is no store nearby, we recommend sending the watch first for us just for a check at free cost (logistic cost will be paid by the customer)
  • Once we give you a quote, The price is valid for the next 7 days so you need confirmation if you are keen on the service.
  • Additional Information Battery Replacement: For battery replacement requires direct checks because battery replacement needs to adjust to the battery code used on the watch. It is recommended to come directly to the outlet and ask to check the price of the battery first to ensure the price of replacing the battery. It may also be required for resealing for waterproof watches, this will incur an additional fee. As well as other watches that may need extra careful handling.
  • If you are interested in service, please confirm with our Customer Support with several options:
  • Option 1: to make a walk-in agreement at our outlet
    Option 2: for free pickup ( South Jakarta Only a 5 km radius from Kota Kasablanka and limited availability)
    Option 3: for delivery from the customer ( Delivery to Head Office )
    For option 3, we recommend buying an Acrylic Case specifically for our watches here: so that the safety of the watch is maintained when sending.
  • Payment is made after the service is finished. Payments can be made online via Bank Transfer, Virtual Account, Credit Card, etc., for example payment in the following link. If you pick up directly at the outlet, you can make payments via Cash.
  • The service duration process usually takes 1-2 weeks depending on the constraints of each hour, some are faster than expected. Changing the battery will only take 10-15 minutes in-store.
  • TIK-TOK Watch Repair will provide a 6-month warranty after the watch is repaired. All watch repair services will be treated with terms and conditions according to
TIK-TOK Watch Repair Stores Location :

Jakarta Area :

  1. TIK-TOK Watch Repair Blok M Plaza (Lt 2 No.214-215)
  2. TIK-TOK Watch Repair Pacific Place (Lt B1-15B)
  3. TIK-TOK Watch Repair Kota Kasablanka (Lt LG-L87)
  4. TIK-TOK Watch Repair Lippo Mall Puri II (Lt UG-82)
  5.   TIK-TOK Watch Repair Pondok Indah Mall 3 (Lt. LG West – 2A)

Bali Area

  1. TIK-TOK Watch Repair Mall Bali Galeria (Depan Cinema XXI)
  2. TIK-TOK Watch Repair Level 21 Mall (Lt. Dasar No.27)

Surabaya Area :

  1. TIK-TOK Watch Repair Pakuwon Mall Surabaya (Lt LG 09)
  2. TIK-TOK Watch Repair Tunjungan Plaza 3 (Lt LG 24-25)

Solo Area :

  1. TIK-TOK Watch Repair Solo Paragon Mall (Lt LG-15)

Tangerang Area : 

  1. TIK-TOK Watch Repair Summarecon Mall Serpong (Lt 1F-22)
WhatsApp ChatInstagram


Pacific Place
Lt B1-15B
021 5797 3241

Lippo Mall Puri 2
Lt UG-82
021 5081 3559

Blok M - Plaza
Lt 2 No 214-215
021 2708 4917

Kota Kasablanka
Lt LG - L87
021 2208 3621

Pondok Indah Mall 3
021 2781 2390


Tunjungan Plaza 3
LG 24-25
031 5450 356

Pakuwon Mall
LG 09
031 7390 102


Mall Bali Galeria
Lt Dasar No 1A, (depan cinema XXI)
0812 3566 7990 | (0361) 8465 389

Level 21 Mall
Lt. Dasar No.28
0361 335 106


Summarecon Mall Serpong
Lt 1F - 22
021 546 9089

Solo / Surakarta

Solo Paragon Mall
Lt LG - 15
0858 5606 0129

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